FAQ's
Frequently Asked Questions
What products do you sell?
We specialize in stylish and practical women's bags for everyday use, work, shopping, travel, and special occasions.
How long does delivery take?
Orders are generally delivered within 1–3 business days after shipment. Actual delivery time may vary depending on the destination and shipping carrier.
Do you accept returns?
Yes. We offer a 30-day return period from the date of delivery for eligible products.
How do I request a return?
Send an email to murtazahmad78645@gmail.com with your order number, product name, and reason for the return.
Please contact us before sending any product back.
Can I return a used bag?
Returned products should be unused and in their original condition, including original packaging, tags, and accessories where applicable.
What if I receive a damaged or incorrect product?
Contact us at murtazahmad78645@gmail.com as soon as possible. Please include your order number and clear photos of the product and packaging.
How will I receive my refund?
Once the returned product has been received and inspected, an approved refund will be issued to the original payment method.
Your bank or payment provider may require additional processing time.
Who pays for return shipping?
Customers are generally responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
Can I change my shipping address after placing an order?
Contact us as soon as possible if you need to change your address. We cannot guarantee that an address can be changed after an order has been processed or shipped.
What if my order is delayed?
If your order has not arrived within the expected delivery timeframe, email us at murtazahmad78645@gmail.com with your order number and we will help you check the status.
Is my payment information secure?
Payments are processed through secure payment providers. We do not intentionally store your complete payment card information on our own systems.
Where is ajmaihub.store located?
Our business address is:
1311 Park St, Alameda, CA 94501, United States
How can I contact you?
You can contact us by email: